Frequently Asked Questions

1. In case of emergency, who do I call?
   Answer: All emergency calls to our offices will be handled by the office triage team. The team will then make the appropriate disposition. In an emergency, you can also dial 911.
   Click here for Communications information
2. How do I get to your office?
   Click here for directions to our offices
3. What are your hours?
   We have different hours for each of our Locations. Click here to choose a location
4. What specialties does Alliance Medical group have?
   Click here for our Specialties
5. Where did my doctor go to medical school?
   Click here for physician profiles
6. How do I make an appointment?
   Click here for Appointment information
7. How do I renew prescriptions?
   Click here for Prescription renewals
8. Do I have to pay my copay at the time of service?
   Answer: Yes, we expect payment of copays and self pay balances to be paid at the time of service. Click here for our Financial Policy
9. Which insurance plans do you participate with?
   

   1st Health/Coventry (Former HCVM) Aetna/USHC BC/BS CT BCFP CAQH # CHNCT Cigna CTCare EDS (T19) FEP PPO HealthNet (PHS)

   HMC-PPO/NEHC Medicare Medicare Railroad NE Health Direct/CHNPPO One Health/Great West Oxford PHCS/MultiPlan Pioneer Tricare NE UHC WellCare

10. How do I get a copy of my Medical Record?
    Click here for Medical Records